To contact Customer Services, you can :. - send us an e-mail to bonjour@bonsoirs.com. - call us on +33 1 82 88 55 28. We are available Monday to Friday from 9.30am to 6.30pm.

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Bonsoirs

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Where Bonsoirs sheets are manufactured ?

Where Bonsoirs bath linen is made ?

Does Bonsoirs have any ecological certifications?

What's the difference between Cotton Percale and Cotton Sateen ?

Do Bonsoirs sheets wrinkle?

On which products is custom embroidery available?

How thick are fitted sheets for mattresses?

Products

What is Bonsoirs' return and exchange policy?

What is the procedure for returning a product or requesting an exchange?

What happens to products returned to you?

Can I exchange or return a Bonsoirs embroidered product?

Return policy

What is the status of my order?

How can I cancel or change my order?

What payment methods do you offer?

How can I benefit from 3x or 4x payment?

I would like to pay for my order with a gift card or credit note.

I need an invoice.

I've ordered an embroidered product. How quickly will my order be dispatched?

Orders & Payments

How much does delivery cost?

What are the delivery times and methods?

I've given the wrong delivery address. What should I do?

Can I have my order delivered abroad?

Delivery

How do you look after your Bonsoirs sheets?

How do I care for Bonsoirs towels and bathrobes?

Care and maintenance

What does your recycling operation involve?

How can I take advantage of this service?

Recycling

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I am a professional